Skip to main content

Attitude

Attitude
Meaning
An enduring disposition to consistently respond in a given manner to various aspects of the world;
o Composed of affective
o Cognitive
o Behavioural

Cognitive
The component of attitude that represents one’s awareness and knowledge about an object.
Affective
The component of attitude that reflect one’s general feelings or emotions toward an object.
Behavioural component
The component of attitude that includes buying intentions and behavioural expectations; reflects a predisposition to action.

Measuring scale
1. Nominal scale
A scale in which the numbers or letters assigned to objects serve as label for identification or classification. It is a measurement scale of the simplest type.

2. Ordinal scale
A scale that arrange objects or alternatives according to their magnitudes.

3. Interval scale
A scale that not only arranges objects or alternatives according to their magnitudes but also distinguish this ordered arrangement in unit of equal intervals.

4. Ratio scale
A scale having absolute rather than relative quantities and processing an absolute zero, where there is an absence of a given attitude.

if you like my post then pls click on advertisment and add as you in my follower list.
Its beneficial for you and me both.

Three criteria for good measurement

1. Reliability
The degree to which measures are free from error and therefore yield consistent results.

2. Validity
The ability of a scale or measuring instrument to measure what it is intended to measure. This section discuss the three basic approaches to dealing with the evaluation of validity.
(a) Face validity
Professional agreement that a scale logically appears to accurately measure what it is intend to measure.
(b) Criterion validity
The ability of some measure to correlate with other measure of the same construct.
(c) Construct validity
The ability of a measure to confirm a network of related hypothesis generated from a theory based on the concepts.

3. Sensitivity
A measurement instruments ability to accurately measure variability in stimuli or responses.
Techniques for measuring the attitude

1. Ranking
A measurement task that requires the respondents rank order a small number of activities, events or objects on the basis of overall preference or some characteristics of the stimulus.
2. Rating
A measurement task that requires the respondents to estimate the magnitude of a characteristics or quality that an object posses.
3. Sorting
A measurement technique that presents a respondent with several concepts printed on cards and requires the respondent to arrange the cards into a number of piles to classify the concept.
4. Choice
A measurement task that identifies preferences by requiring respondents to choose between two or more alternatives.

Attitude rating scale
Using rating scales to measure attitudes is perhaps the most common practice in business research. This section discuss many rating scales designed to enables respondents to report the intensity of their attitudes.

1. Simple attitude scale
Attitude scaling requires that an individual agree or disagree with a statement or respond to single question. Example: an individual might be asked to indicate whether he likes or dislikes labour unions.

2. Likert scale
A measure of attitudes designed to allow respondents to indicate how strongly they agree or disagree with carefully constructed statements that range from very positive to very negative toward an attitudinal object.

3. Semantic differential
An attitude measures consisting of a series of seven – point bipolar rating scales allowing response to a concept.
(a) Numerical
An attitude rating scale similar to a semantic differential expect that it uses numbers instead of verbal descriptions as response options to identify response positions.
(b) Constant sum scale
A measure of attitudes in which respondents are asked to divide a constant sum to indicate the relative importance of attributes.

(c) Staple scale
An attitude measures that place a single objective in the center of an even number of numerical values.

(d) Graphic rating scale
A measure of attitude consisting of a graphic continuum that allows respondents to rate an object by choosing any point on the continuum.

Comments

Popular posts from this blog

Production planning and control in mass production

Production planning and control in mass production Mass production Only one type of product or maximum 2 or 3 type of products are manufactured in large quantities and much emphasis is not given to retail consumer orders. Standardization of products, processes, materials, machines, uninterrupted flow of materials are the main characteristics of this system. Example: - petrochemical industry, cement industry, steel industry, sugar industry, cigarette industry etc. Features of mass production system o It includes manufacturing of high volume standardized products. o There is a smooth flow material from one work station to another workstation. o Production time of production unit as a whole is short (i.e. because of specialization principle). o Closely spaced work station reduce material handling. o Production planning and control is simple. o Work in progress inventory is less. Production planning and control is possible under mass production only with the help of line balan

ELECTRONIC COMMERCE AND ONLINE PUBLISHING

ELECTRONIC COMMERCE AND ONLINE PUBLISHING Electronic Commerce and Online Publishing The Web may have blossomed because of peer-to-peer publishing, but judg-ing from recent product offerings, there is an enormous groundswell of in-terest among both commercial and corporate publishers in the Web. For instance, it was reported that, in less than three months, the Wall Street Journal Interactive Edition attracted 500,000 registered readers on the Web, and that number is growing by some 3,000 readers per day. Also, the elec-tronic edition has attracted more than thirty advertisers paying to reach this audince. Initially, growth in the online publishing marketplace was driven by the potential of new interactive technologies and applications. The promise of new interactive publishing captured the imagination of both content providers and the public. However, from 1993 to 1995 much of online publishing was inhibited by a lack of business purpose. At that time, the con-tent creation s

MANAGEMENT ISSUES IN ONLINE BANKING

MANAGEMENT ISSUES IN ONLINE BANKING The challenge facing the banking industry is whether management has the creativity and vision to harness the technology and provide customers with new financial products necessary to satisfy their continually changing fi-nancial needs. Banks must deliver high quality products at the customers’ convenience with high-tech, high-touch personal and affordable service. In order to achieve this, management has to balance the five key values that increasingly drive customers’ banking decisions: simplicity, customized ser-vice, convenience, quality, and price. if you like my post then pls click on advertisment and add as you in my follower list . Its beneficial for you and me both.